Shipping Policy

Processing Time:

Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays. We strive to fulfill orders promptly to ensure timely delivery to our customers.

Shipping Methods:

We offer various shipping methods to accommodate different preferences and delivery timelines. Customers can choose from standard shipping, expedited shipping, or express shipping options at checkout. Please note that shipping costs and delivery times may vary depending on the selected method and destination.

Shipping Rates:

Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address. Customers can view the estimated shipping costs during the checkout process before completing their purchase. We may offer free shipping promotions for orders that meet specified criteria, such as minimum order value or specific products.

Shipping Destinations:

We currently ship to addresses within [list of countries or regions]. If you reside outside of these areas and would like to place an order, please contact us for further assistance.

Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your package and estimated delivery date.

Delivery Times:

Delivery times may vary depending on the shipping method selected and the destination address. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times. Estimated delivery times provided at checkout are for reference purposes only and are not guaranteed.

International Shipping:

For international orders, please be aware that customs clearance procedures may cause delays beyond our control. Additional customs duties, taxes, or fees may be imposed by the destination country, and customers are responsible for any such charges. We recommend contacting your local customs office for more information on import regulations and fees.

Shipping Restrictions:

Certain products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We reserve the right to refuse orders or adjust shipping methods for items that cannot be shipped to certain destinations.

Shipping Damage or Loss:

In the event that your package is damaged or lost during transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier. We will work diligently to resolve any issues and ensure that you receive a satisfactory resolution.

Contact Us:

If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at Info@mialah.com.